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Help, black screen.

Hello, I have problem, when i lgoggin to game i have black scree, can you halp me ?

 

I have:

AMD Phentom(tm) II X2 545 2,99 GHz ; 3,12 GB RAM ; GeForce 9800 GT Green and Windows XP SP3

Update the driver of your video card if they are not up to date and configure the resolution of the game when you launch tell us if it work after that.



Si vous avez des question, vous pouvez me contacté par messagerie privé!

I have the same problem I installed the latest drivers for your graphics card and it did not help;/

 

my computer: 

inter Core 2 Duo 2.40 GHz 2.41 GHz

2GB RAM 

graphics card ATI Radeo HD 3800 series 1024 MB

I have the same problem I installed the latest drivers for your graphics card and it did not help;/

 

my computer: 

inter Core 2 Duo 2.40 GHz 2.41 GHz

2GB RAM 

graphics card ATI Radeo HD 3800 series 1024 MB

Thank you for the reply, did the game crash when you get this black screen or you got to open the task manager and stop the process.

If you can try an higher or lower game screen resolution by changing it from the option setting on the splash screen.



Si vous avez des question, vous pouvez me contacté par messagerie privé!

that is what I have to do to get it working?
 
I tried the highest resolution and the smallest and still not working: (

In this case check your directX and update it if needed, close any program who can interfer with the game (the antivirus) and let me know what it does.



Si vous avez des question, vous pouvez me contacté par messagerie privé!

Antivirus turned off with was updating Direct, also turned off the firewall and I still have a black window when you click PLAY 

I do not know what it Q_Q

try to reinstall the game and turn off your antivirus befor the installation process.

BTW if you can provide me the name of your anti-virus I would apreciate it.



Si vous avez des question, vous pouvez me contacté par messagerie privé!

or I need to download a new game? I do not have high-speed network (but as you need it but I download this morning: D come from Polish: P

I know that so far has helped a good night :)

if you have saved the setup in your computer you don't have to redownload the game.



Si vous avez des question, vous pouvez me contacté par messagerie privé!

Go to the Victory folder, save the numen.log and send it to the Support, please.

Thx!

Alessandra Pollini - QA

I uninstalled and re-installed the game I still have a black screen

As for such a thing?  I send such a thing?

 

 

I wrote to support and waiting for a reply I hope that they will help me :)
 
Thank you very much for your attempts to help me

and they will respond to me? and how much does it take?

Hey Rafal93,

I sent you a private message, as answer at the ticket submitted, at 11:06 am. 

Alessandra Pollini - QA

usk esrb_rp

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