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The game crashing...

When I click on the game, the launch is up it's do a little version check and after this I need to press play.

I press play and then the game crash, and all the time it's happen..

picture:

for people who can see the picture enter here:

http://i40.tinypic.com/f4p8gn.jpg

 

please help me, I want to play this game!!

send the bug report as the window asks, that will help the devs investigate the problem...

maybe reinstall the game if it won't start, or wait for one of the devs to come and help :P

Hello Wreak,

Please try it again, let the game crashes, then go to the Victory folder, copy the numen.log file and send it to the Support

Thx!

Alessandra Pollini - QA

Hi :)

Ty for the answers, but I report the crash and reinstall the game, and still not working!

I send to support what you told me - how it's supposed to help me?

Wreak, need something else, please.

Go in:

- START

- ACCESSORIES

- COMMAND PROMPT

- type DXDIAG

- it will be opened a new window and, when done, push 'Save all informations'

- send the DxDiag.txt file to the Support (as u did earlier for the numen.log)

 

Thx!

Alessandra Pollini - QA

I did what you say :)

How it's supposed to help?

Well, the devs, reading the logs, can understand what is not working for you. :)

Going to see what you sent..brb with an answer. 

 

Alessandra Pollini - QA

Mate, you sent me again the numen.log, not what I asked you.

Do the steps I wrote earlier (http://victorythegame.com/comment/1206#comment-1206) and sent to the Support the DxDiag.txt please.

Alessandra Pollini - QA

I sent you in another message the DxDiag.txt...

Never mind I send you again the DxDiag.txt - did you get this?

No Wreak, you didn't attack any files to your last mail: is empty.

And didn't get any DxDiag.txt so far.

 

EDIT: Have to ask you sorry, Wreak, the problem was ours and of our Support ticket. The devs are looking at your DxDiag, will get back to you soon.

Alessandra Pollini - QA

Ok, ty! waiting for your answer :)

Wreak, you have not the video card drivers installed. ;)

Due of that you are crashing...install them, or if you have them installed, something is messed up; reinstall them and hope you won't have anymore problems. 

"Display Tab 1: The system is using the generic video driver.  Please install video driver provided by the hardware manufacturer. Direct3D functionality not available.  You should verify that the driver is a final version from the hardware manufacturer."

Let me know!

Alessandra Pollini - QA

Ty Alexa!

You can give me the right drivers that I'll install them or telling me where I should find them? please.

The log is not showing any card name; check in your system info the name of your video card and let me know.

Alessandra Pollini - QA

I have Geforce 8500 series

 

Edit: Never mind, I found what I need to install, you can lock this topic :)

Great! :)

See you on the track.

Alessandra Pollini - QA

i have the same problem but i ddnt found solution . can u help me

Did you try reinstalling the game?

Hello Johnnysan,

if still not working after what Capabomba suggested you, go in the Victory folder, save the numen.log and send it to the Support, please.

Alessandra Pollini - QA

submited the log to support forum. still no answer :)

Heya,

you submitted it yesterday at 13.21 and, due of Eastern holidays, you have to wait till tuesday, mate.

Sorry about it. :(

You could try to copy/paste it here, we have really good users able to read them, that may help you meanwhile: I'm not one of them, sorry!

Alessandra Pollini - QA

ok i visit forum on tuesday :) i hope i get help :)

Sent you a private message.

Alessandra Pollini - QA

they don't want me play.every time error

Please we need more information. What kind of error do you get and after doing what?

the same one described at first post with picture. i start launcher -> press play -> back screen and crash

Sorry, I was asking Pedroposte ;)

tambem estou com esse erro e queria muito jogar esse jogo parece otimo :(

usk esrb_rp

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